PRIVACY POLICY

Last updated: March 17, 2025

At Grupo Penva, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website.

1. Information We Collect

We may collect personal information when you visit our site, communicate with us, or use our contact forms. This information may include:

Contact details (name, email, phone number).

Browsing data (IP address, browser type, pages visited).

Information voluntarily provided in surveys or registrations.

2. Use of Information

The collected information is used to:

Improve user experience on our website.

Respond to inquiries and information requests.

Send updates or communications related to our products and services (only if authorized by the user).

Analyze site traffic and optimize its operation.

3. Information Protection

We implement security measures to protect personal information from unauthorized access, loss, or alteration. However, no online system is 100% secure, so we cannot guarantee absolute protection.

4. Use of Cookies

Our website may use cookies to improve user experience. You can configure your browser to block or delete cookies, although this may affect certain site functions.

5. Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties, except when necessary to:

Comply with the law or respond to legal requests.

Protect our rights or security.

Work with providers who help us operate the site (under confidentiality agreements).

6. Links to Third-Party Sites

Our site may contain links to third-party websites. Grupo Penva is not responsible for their privacy policies or content.

7. User Rights

As a user, you have the right to:

Access, correct, or delete your personal information.

Withdraw your consent for the use of your data.

File complaints with competent authorities if you believe your privacy rights have been violated.

8. Modifications to the Privacy Policy

Grupo Penva may update this policy at any time. We recommend reviewing it periodically to stay informed of changes.

9. Contact

If you have questions about this policy or wish to exercise your rights, you can contact us at:

📧 [Email address]

📍 Km. 22 Carretera a El Salvador, Eco Plaza, Ofibodega 324, Fraijanes Guatemala

📞 (502) 2299-3434